FAQ: Dog Agility & Dog Training
Where are you located?
Our flagship dog training center is located in Culver City, CA. For the address and directions, visit Locations. We are also officially offering pet franchises throughout most of the U.S., so additional nationwide locations are expected in late 2009.
What are your hours?
See our Locations page for the hours of the Zoom Room nearest you. However please call ahead (877-ZOOM-ROOM) if you are planning a visit.
What kinds of dog training classes do you offer?
Dog agility, obedience training, puppy training, dog tricks training and a wide range of innovative advanced dog training classes. To find out more, please consult our Master List of Dog Training Classes.
Can I enroll in dog training classes online?
Absolutely. You can enroll by phone, in person, or online.
How big are the classes?
Class size is limited to six students for dog agility and ten students for obedience training and puppy training classes.
How long are the classes? How often do they meet?
Most of our classes are one hour long and meet weekly for six weeks. Be sure to consult our current schedule of dog training classes.
Can I bring my kids with me?
Yes, we encourage kids, but each child must have an adult escort on site to participate in class. We also have after-school dog agility training classes specially designed for kids and their dogs.
How old do I have to be?
Children eight and up may participate in dog training classes with an adult escort.
Is there an extra charge for couples?
If you and your signficant other or other family member wish to come together to classes, you are welcome to do so. There are no extra charges for more than one person to participate, but due to space restrictions in the center, there is a per-dog limit of two people for group classes. Private dog training classes have no restrictions for other household members.
Do you also provide grooming or boarding?
No, we are a dog training center only.
Will my dog be on-leash or off-leash?
Dog agility training is taught mostly off-leash, except for Dog Agility 1. Obedience training is primarily taught on-leash.
Do I need to purchase any special equipment?
No, you just need to bring your dog on a collar and leash. Please consult our Zoom Room Policies & Procedures for a list of approved collars and harnesses.
Do you have on-site medical staff?
Safety is our highest concern, and all of our dog trainers are trained in basic first aid for dogs. A 24-hour emergency clinic is less than a mile away for conditions requiring more extensive care.
Can I bring both of my dogs to training classes?
Yes, although you may only handle one dog at a time during dog training classes. We recommend bringing a friend to handle your second dog, or signing up for private lessons.
What if my dog is aggressive to other dogs?
If your dog is great around people, but tends to get nippy and aggressive around other dogs, please call (877-ZOOM-ROOM) or contact your local Zoom Room for a free consultation, so that we may advise you of the best course of action. Most likely, we will recommend private obedience training classes.
If my dog isn’t learning, can I get a refund?
We find that all dogs can benefit from professional dog training, even if they’ll never make it on Animal Planet. Refunds are only offered after the first class minus a teaching and administrative fee.
Can I come by just to use the agility course?
Yes, you may book private rentals to have the entire center to yourself, or if you are a member meeting the guidelines, you can drop by our indoor dog park for an Open Gym session on our agility course.
Can I watch a class before I sign up?
Yes, you may come watch a session prior to enrolling, however please call ahead so we can greet you.
I have other questions!
Please see our:
Or feel free to contact us.
