A Step-by-Step Guide
Complete our online Franchise Information Request Form
Once you have completed and submitted the form, we will be back in touch with you shortly to schedule a time to talk.
Initial telephone call
A member of our sales team will follow up with you via telephone to answer any questions you may have. They’ll also cover a wide range of topics including the dog community in your area, the availability of your desired territory, financing, your background and experience, your expectations and ambitions, and much more.
After that initial and any necessary follow-up conversations have satisfied all questions – both your and ours, we will send you a confidential application and financial disclosure for you to complete and return to us. This application will give us a fuller understanding of your background, aptitudes, attitudes and finances as relevant to becoming a Zoom Room franchisee.
While Zoom Room senior management are personally reviewing your application, most applicants will be asked to pre-qualify for financing through a trusted third party, Benetrends, to give us a clear picture of your financial wherewithal to take on this investment.
We’ll discuss your application and financial pre-qual, and answer any and all questions you may have.
Franchise Disclosure Document (FDD)
After completing this call, we’ll electronically provide you with our FDD (Franchise Disclosure Document). The FDD clearly lays out the legal responsibilities of owning and running a Zoom Room franchise, as well as the relationship between us, the Franchisor, and you, the Franchisee. We’ll be delighted to go through it carefully with you to answer any questions. We highly recommend that at this stage you contract with a qualified franchise attorney to review the document with you.
At the same time as you’re reviewing the FDD, we’ll also invite you to speak to our current franchisees who can candidly share their own experiences with you.
Call with our CEO
Assuming everything is in good order, we’ll proceed to the next step, which is a telephone interview with the CEO of the Zoom Room, Mark Van Wye. This will be a great chance for us to get to know each other, and to discuss any outstanding questions, such as those related to the FDD.
Discovery Days are held in Southern California, typically on a Sunday, at one of our locations in SoCal. This is your chance to see a Zoom Room in action, to meet our CEO, Mark Van Wye, and to learn all the ways we’ve integrated our branding, marketing, training, retail, administration and client management to create an environment that is fun and exhilarating for both owners and clients (and, of course, their dogs.) There’s no better way for you to determine if you’ll love running a Zoom Room than seeing it in action. And yes, you are welcome to bring your dog! This visit to SoCal is required, as it affords us the best possible means of discovering whether you’ll meet all of our qualifications for being granted a franchise.
Signing the Franchise Agreement
After Discovery Day, we will make a final assessment. If we believe you’d be a wonderful addition to our growing Zoom Room family, we will then send you a franchise agreement – a formal written offer for owning a franchise. (An exact copy of the Franchise Agreement is contained in the FDD.) Once you sign this document, you will officially have joined us and become a Zoom Room Franchisee!
The Fun Begins
When we speak on the phone we can discuss the next steps in more detail – but essentially next will come finding the perfect location, coming out here for hands-on training, and all that other good stuff leading up to your Grand Opening, which we’ll of course be attending!